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Effective
Negotiation
Introduction
In
today's selling environment sales people are faced with
fierce competition - more knowledgeable
buyers and purchasing managers focused on cutting
costs.
The
difference between where your company stands with regards to
competition in many cases is your ability to actually
negotiate profitable deals. Most sales people think the only
negotiable term is the price, often leading to deals that
may on the surface look profitable, however other valuable
terms not taken into consideration result in serious margin
decay and back end problems.
In a
successful negotiation both parties gain something of value,
but more often than not one party wins more than the other.
Generally the party that has mastered the art of successful
negotiation walks away from the table with what they
expect.
The
key component to successful negotiation is knowing what you
want, and having the proper level of expectation to get it.
Clearly determining up front what your bottom line is,
allows the skilled negotiator the ability to close the deal
or get up and walk away from the table reducing the problems
associated with badly constructed deals. Unless you master
the ability to walk away, you have not reached the level of
master negotiator.
Course
Overview
This
course explores why some salespeople consistently succeed
when negotiating and why most are consistently defeated. It
also explores why those that are defeated on a consistent
basis make substantially larger concessions than
necessary.
Course
Objectives
At
the completion of this course you will be able
to:
- Explain how to negotiate
effectively to get what you want on your own terms while
maintaining a positive
relationship.
- Describe how to shift the burden of pressure to your prospect while maintaining interest in the process.
- Demonstrate the art of "the willingness to walk away".
- Explain how to utilize proper negotiations to increase sales in a negative economy.
- Describe how to negotiate price, important terms and how to accelerate the close of the deal.
- Demonstrate how to clearly differentiate yourself, company and service to leverage your negotiating power and minimize price concessions through proper quantification.
- Explain how to uncover and meet your prospect's expectations without disclosing your own.
- Demonstrate how to negotiate with the various types of buyers (behavioral negotiating).
The course will be
delivered via a combination of the
following:
- Course content
- Lecture
- Negotiation skill and attitude analysis to determine each manager's current level of effectiveness
- Questions that require individual and group participation throughout the course followed by executable strategies in response to the issues brought up during the group discussion
- Questions that require written response and open discussion regarding the "Seventeen Negotiating Strategies"
- "What I Have Learned" assessment
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